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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Mixed Up Data in Zoom Event Reports

When pulling registrant reports from Zoom Events, the data is sometimes in the wrong columns. Example: instead of job title, there's a phone number or instead of phone number, there's a zip code. There were issues with 40 out of 900 registrants for o... Show more

When pulling registrant reports from Zoom Events, the data is sometimes in the wrong columns. Example: instead of job title, there's a phone number or instead of phone number, there's a zip code. There were issues with 40 out of 900 registrants for our last event. Has anyone else experienced issues with registration fields showing up in the wrong column in reports? 


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I try to save Gallery view

I try to save Gallery view in settings for the recording but it always goes backt to active speaker.

Participants getting kicked out during 1-2 hour webinars

During a 1-2 hour webinar, I have multiple attendees who will get kicked off the zoom webinar and will be unable to rejoin. What is causing so many people to get kicked off? Usually, we have anywhere between 200-700 people that attend our weekly webi... Show more

During a 1-2 hour webinar, I have multiple attendees who will get kicked off the zoom webinar and will be unable to rejoin. What is causing so many people to get kicked off? Usually, we have anywhere between 200-700 people that attend our weekly webinars, and anywhere between 10-40 will get kicked out during the duration of the webinar. 


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Increase Webinar attendee capacity after setting it up and sharing the link.

I currently anticipate 90 attendees, but what if the number exceeds 100 after I've already distributed the Zoom link? Can I promptly upgrade to accommodate more attendees, and will this upgrade affect the existing Zoom link?

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Newcomer
This thread is read-only

Zoom for Salesforce Lightning Integration - Can you sync to existing webinars

I have just installed the new Zoom for Salesforce Lightning integration app into my Salesforce instance. Before this install I had created many webinars into the future the people are already signed up for. I don't see any mention in the documentatio... Show more

I have just installed the new Zoom for Salesforce Lightning integration app into my Salesforce instance. Before this install I had created many webinars into the future the people are already signed up for. I don't see any mention in the documentation on how to sync these pre-existing webinars to Salesforce. There is no 'button' in the Zoom portal page for each webinar to 'sync to Salesforce'. And in Salesforce, I can only create new webinars which will automatically sync to the Zoom portal, but I see no place in Salesforce to grab existing webinars from Zoom. Is there any way to accomplish this?


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Why am I getting messages about roles while in Zoom webinar?

I was in my Zoom account yesterday adding/editing webinars when I received these messages across the top that say:Adding Role sn_esm_user to (my user name)Adding Role task_acivity_reader to (my user name)Adding Role sn_apptmnt_booking.appointment_boo... Show more

I was in my Zoom account yesterday adding/editing webinars when I received these messages across the top that say:

Adding Role sn_esm_user to (my user name)

Adding Role task_acivity_reader to (my user name)

Adding Role sn_apptmnt_booking.appointment_booking_user to (my user name)

Adding Role snc_external to (my user name)

Primary email device created for (my user)

 

I was able to close them using the x at the end of each message but I have checked with others that are testing things with our API and others but no one seems to know what they are.

 


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By
Newcomer
This thread is read-only

blurry face of teacher on webinar

I am taking a webinar. The teacher's face is always slightly blurred. Is there a way to fix this?

reply-icon Latest Reply - 

Webinar starting practice session only by the host?

We have a webinar license and always use the practice session before allowing the audience in. Up to now, only the host can open the practice session while the panelists are directly put on a waiting list until the host is online. How can we prevent ... Show more

We have a webinar license and always use the practice session before allowing the audience in. Up to now, only the host can open the practice session while the panelists are directly put on a waiting list until the host is online. How can we prevent this and allow the panelists to open the practice session themselves? This is very useful as the host cannot always be available.

Please describe the procedure to do it this way. I hope it's possible.

Thanks


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By
Newcomer
This thread is read-only

Redirecting Webinar Registrants After Opt in...

Is there a way to re-direct people that register for a webinar back to the next step in my funnel? context: I have a landing page with a pop-up, or a link to the zoom webinar registration page. Once they register for the webinar, I want the system to... Show more

Is there a way to re-direct people that register for a webinar back to the next step in my funnel? 


context: 

I have a landing page with a pop-up, or a link to the zoom webinar registration page.  Once they register for the webinar, I want the system to automatically take them to the next step in my funnel before the scheduled webinar date. 

The setting in my account seems to only allow me to redirect someone after they've watched a full live webinar.  I need to be able to redirect them as soon as they opt in for it... Please help. 


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Zoom Support is useless so I'm hoping someone here can help urgently

My webinar panelist cannot log in to our webinar and is locked out after too many attempts. Can anyone suggest anything? Thank you!

By
Newcomer
This thread is read-only