account upgrade

[NgatNguyen]

hi, my account already upgrade to Pro and finish for payment since 1 Nov 2021, however the account has not upgrade yet, the meeting time is limited..so Crazy now. could you please advise what is problem here? 

[RN · Accepted solution]

Hey @NgatNguyen, ensure that the license is assigned to the appropriate user under 'User Management' To assign a host license to one of your users, have an Account Admin follow these steps:
1. Log in to the Zoom User page.
2. Find or search for the user in the list
3. Click 'Edit' on the right of their row
4. Choose the appropriate license to assign (Basic to Licensed, Webinar, Large Meeting)
5. Click Save
The license is then applied to the user and they can use it immediately. If not immediately reflected on the Zoom Application, please sign out and sign back in to ensure that the changes get pushed to the App.

[Abdul12]

I have a debit  card My zoom account number is 3022619696 INV180044474 please accept My devi card