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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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SMS inaccessible

aackah
Newcomer
Newcomer

‎2022-06-08 10:49 AM

I have a user where SMS is not available.  How can I make this feature available to her?

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-06-08 04:21 PM - edited ‎2022-06-08 04:23 PM

Hi, @aackah,

 

You don’t give us much information to go on, if you’re having an issue. See this Zoom Support article on setting up SMS; it should have so the information you need:

https://support.zoom.us/hc/en-us/articles/360054631031-Setting-up-SMS 

Also see this FAQ list:

https://support.zoom.us/hc/en-us/articles/360040413932--Frequently-asked-questions-about-SMS 


Ray -- check out the GoodClix website or the Z-SPAN website.