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SAML Team Chat Channel Assignments

malley
Newcomer
Newcomer

We want to be able to have automatic channel assignments using info from a user's SAML SSO sign in.

I have created department Channels and am using SAML for assigning the user to that already.

I recently found out that you can't have more than 1 SAML assignment.

Meaning if you do a departmental SAML mapping to a Channel, you can't have a different row for their location and also map to a location-based Channel.

 

I tried using Group memberships as well and it seems like there is a limitation with that logic too.

 

So what do people do in this case?
I want to have a user automatically get put in a departmental channel AND a location-based channel.

1 REPLY 1

ITWarrior
Newcomer
Newcomer

Did you ever get this issue resolved?  I have existing SAML mapping to Channels that worked great until I moved our SSO from internal ADFS to Azure SSO.  At that time, some channel mappings stopped working.  I am trying to get this fixed and now I cannot save the mappings.  The save button does a circle like it is saving and stops.  Changes never save.