About malley

malley · 2024-05-10 02:33 PM

We want to be able to have automatic channel assignments using info from a user's SAML SSO sign in.I have created department Channels and am using SAML for assigning the user to that already.I recently found out that you can't have more than 1 SAML a...

malley · 2023-05-04 11:56 AM

I have a user that needs to do a conference call with a client, and then theyy need to add another call to a business that has a menu system. The problem is the numbers pressed on the keypad no longer work after a merged/conference call.Any ideas on ...

malley · 2023-05-04 11:51 AM

Did you ever figure out how to get DTMF commands to work after a merge call?I have a user that needs to do a conference call with a client, and they need to merge a call so they can go thru a menu system together when they call the third party and ar...

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