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Zoom AI Companion2024-10-01 11:44 AM
I promise I have tried to search for the answer to this. I can't find a clear answer. There are a few different kinds of chat in Zoom, and a few different settings that control retention. So to be as specific as I can:
On my computer in Zoom I have been chatting with people for years. Private encrypted chat. Not a group chat. Not a channel. Not chat in a meeting. Not private chat in a meeting. Advanced chat encryption is enabled at the account level for all users.
In several of these chats I can scroll back approximately 10 months ago. Where is this 10 month retention period defined? Can I change this at the account level? (for all my users)
Is this chat history stored only on the device? If so how come I can see it on another device? For example on my smartphone I can see the history of these chats that happened on my computer.
thanks
2024-10-06 10:17 AM
Hi, @svjohn1.
Take a look at this Zoom Support article as a start:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061552
There are other related articles referenced there. Let me know if this doesn’t give you the information you need.