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Quality of image

singingisa19
Newcomer
Newcomer

‎2023-02-14 02:42 PM

Whenever I am in a meeting, my clothes look all gray even if I am dressed with colorful sweaters. My face is in color but not my clothes! Can someone give me a hint on what the problem could be?

 

My HD is activated. I tried removing my virtual background. Nothing changes.

 

Thanks!

 

Isabelle

3 REPLIES 3

zoomer_tom
Participant
Participant

‎2023-02-15 05:02 PM

Have you tried a different camera? Sometimes cameras have their own software to make adjustments, not within Zoom itself.

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singingisa19
Newcomer
Newcomer
In response to zoomer_tom

‎2023-02-15 05:39 PM

The camera is the one that is built into my laptop. I can try and look at the settings...

0 Likes

zoomer_tom
Participant
Participant

‎2023-02-15 05:42 PM

Do you have access to a webcam other than the onboard one?

0 Likes