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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Missing Cloud Recording

CoachDebra
Newcomer
Newcomer

‎2023-02-14 09:23 AM

I am a paid "Pro" subscriber. I recorded a client call to the cloud. I got a message that it was up and ready and I go to the recordings page and not only is that particular recording not there, THE ENTIRE PAGE IS BLANK.

 

What's up with that, Zoom?

 

I've tried refreshing the page, clearing the cache and refreshing the page. And something very weird happens when I do that - The recordings list flash for about a nanosecond and then disappears.

 

Can you take a look?

Thanks,

Debra

1 REPLY 1

ortala2
Newcomer
Newcomer

‎2023-02-15 05:57 PM

same problems, my old recording at 2022 is BLANK, I paid "pro" subscriber

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