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Pinning message in chat

JeremyCarter
Newcomer
Newcomer

Is there some way to pin a message in the chat so whenever someone joins late, they'll be able to see a pinned message in chat no matter how far up or down they scroll? If this isn't a feature, this really should have been implemented a while back. If it is an option, I am apparently oblivious to it. Any help would be appreciated! TIA!

5 REPLIES 5

colegs
Community Champion | Employee
Community Champion | Employee

You can pin 1 message at a time in chat.  Click on the 3 dots next to the message and about half way down the menu that comes up is an option to  'Pin message for Everyone'

alesiah
Newcomer
Newcomer

You have to be in Team Chat to see this.  Does this appear in the general chat for everyone?

 

colegs
Community Champion | Employee
Community Champion | Employee

When you say "general chat", are you asking about in meeting chat?  You are correct, this is a Team Chat feature, and if you pin it, it is pinned for everyone in the chat group.

jeremyjustin
Community Champion | Employee
Community Champion | Employee

@alesiah could also be talking about a "General" chat channel that gets created when you create a Shared Space. This is a newer feature in Zoom Team Chat (mentioned in the April 15 2024 release notes) that allows creating a Space that can have several sub spaces (public and/or private channels). When a Shared Space is created, the General channel is created and anyone who is a part of the Shared Space gets access to the General channel. 

meriment
Contributor II
Contributor II

So what you can do it use custom closed captions to pin message in the meeting so that whenever someone joins late they'll see the pinned caption message. You can accomplish this either using APIs or if you are not a developer there is a Zoom app, Salepager, that lets you pin a message caption to the meeting display for all participants to see regardless of when they join.