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jeremyjustin · 2022-01-31

Hi @Kathy7 thank you and I appreciate you working with us to sort this out. We may need to open a support case to dig deeper with you but there is one more thing I thought of. Can you take a look at your video settings in the Zoom client, especially ...

jeremyjustin · 2022-05-09

Hi @YuceMod please ensure you are sending the registration link through a method that ensures no extra characters, spaces, etc. are being added to the registration link. You can go to the Zoom portal and your webinar and copy the registration link fr...

jeremyjustin · 2022-05-05

Hi @arenker43 did you possibly try the other ideas from the thread? Settings in the Zoom client, exiting every other application just to see if they are interfering? If those don't work, try completely uninstalling Zoom and reinstalling?

jeremyjustin · 2022-02-07

Hi @adamprall thank you for all your diligence here in this thread and sharing your knowledge. I'm going to take this back to our team for internal review to see if there are ways we can improve the process! Again thank you for sharing!

jeremyjustin · 2022-02-04

Hi @LBWeb33 thanks for the additional detail here. When you click the link you are going to a web page right, so depending on the link, the web page will render and have certain properties and capabilities. I would suspect that in your case, either1....

jeremyjustin · 2022-02-04

Hi @MickeyV this is great input thank you for the contribution. From our research so far, what you are experiencing is very similar to what we are suspecting in these cases, that something is different about the registration URL so you are unable to ...

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