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Adding users to company not working

darrenjuby
Newcomer
Newcomer

‎2022-04-05 05:28 AM - edited ‎2022-04-05 05:28 AM

I have added a user under the User management section, and no email has been received by the user.  I have also tried to set the user up manually but the email for these also haven't come thorugh.  Nothing in our spam or quarantine

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IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-04-05 11:15 AM

@darrenjuby 

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom Business account, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern.

 

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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