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zoom Request failed with status code 401

roxanamc
Newcomer
Newcomer

Since Monday 9/16 everytime I try to schedule a meeting with a specific meeting name I get an error "zoom Request failed with status code 401"

 

Tried the chatbot but they were useless and very frustrating that I was directed to the Community to solve my problem given I pay for this service.

 

Not sure its worth paying for if I cannot get this solved ASAP!  Any insight on how to fix would be greatly appreciated.

 

Thanks!

 

5 REPLIES 5

SusinGA
Newcomer
Newcomer

I'm having the exact same issue.  It's so frustrating that I can't chat with support!! 

 

UGH!!!!

NataliaMcavoy
Newcomer
Newcomer

Same here, i just upgraded to zoom pro and I paid 160$ and I can't schedule a meeting because it says error code 401

 

FoTGA
Newcomer
Newcomer

Me too, either editing a meeting or trying to add a new one.

EvolutionDental
Newcomer
Newcomer

Same thing happening to me, but only from desktop. Was able to schedule a meeting from phone app and access that way. Still extremely frustrating.