Scheduler Issue
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2023-12-28 08:51 AM
My Scheduler calendar was working fine last week. Now i get the following message. What could be causing this issue?
The host's availability could not be retrieved
Please contact the organizer to resolve their calendar connection
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2023-12-29 05:41 AM
I am experiencing this exact same issue. 😞
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2024-01-03 05:32 AM
Has anyone been able to resolve this issue? I can't send out my calendar link because it's errored. I chatted with support and they were unhelpful and "submitted a ticket" low priority.
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2024-01-03 10:54 AM
Is there a resolution for this? Experiencing issues...
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2024-01-10 02:38 PM - edited 2024-01-11 08:29 AM
I’m seeing the same problem on a team schedule link with All Hosts Available. Is this a permission problem?
Update: After doing some more research, here is what I've discovered. When one of my users creates a team schedule and adds me, the admin, as a co-host, I get this error: The host's availability could not be retrieved. But when my user removes me as a host, it works. I'm thinking it's a permission issue with a non-admin user trying to access an admin user calendar.
Update: I figured out a workaround. As an admin, I create a team schedule first with myself as the owner. I add other users as co-host. Then I transfer ownership to another user and delete myself. I then have the user add me back in their zoom as a co-host and it all seems to work.
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2024-01-15 06:21 PM
Also having the same issue. Still no resolution?
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2024-01-16 07:26 AM
Following. Same problem
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2024-01-16 03:21 PM
The same thing for me
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2024-01-16 03:30 PM
It's kinda hidden, but I found out what was it.
You need to reauthorise your Google or whatever calendar.
From the 'Scheduler' tab on your settings click on a little arrow next to your name and 'Share' button. You will see then that your calendar is not authorised. Authorise it and voie la
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2024-03-14 07:00 AM
To resolve this issue, you may login to your web portal account then select Zoom Scheduler on the left navigation menu and select Accounts tab. Click on Re-authorised on the calendar and check your link again.
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2024-05-14 03:23 PM
Unfortunately, even after reauthorizing, the issue persists.