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Zoom Alerts Delay option

MBaileyD
Newcomer
Newcomer

I manage a lot of Zoom Rooms for my company, and we experience a high volume of alert emails and tickets anytime the PC is restarted or the App updates. Of course, I go to check each alert and the Zoom Room PCs in question are already back up and running, because it was only "out" for a few minutes. I was thinking maybe there should be an option to delay the Zoom alerts. Maybe do not notify unless the Room is offline for more than 15 minutes. This would cut down on needless office visits to check hardware and we could focus on ones that actually do go down.

1 REPLY 1

ZBeto
Zoom Employee
Zoom Employee

@MBaileyD it's true, the alert timing is hard-set, although there is a short delay. In general terms if the issues self-corrects within 5 minutes the alert is logged, but no email is sent out.

 

Perhaps you can log a feature request 👍🏻