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ZOOM ROOM Required to log into my zoom account

KStansbury
Newcomer
Newcomer

‎2024-04-30 09:06 AM

The company I work for has a Yealink MeetingBar A20. When we log into a ZOOM account and want to access a meeting, it is asking for a ZOOM ROOM. We are unable to get past this option. I can log into the Yealink MeetingBar A20 with my ZOOM account information and it does not ask for a ZOOM ROOM.

Is this a setting that can be turned off? Is this a setting that is not on my account but possibly on others accounts? Does this have something to do with what kind of account we have? Example, I have just the basic unlimited minutes up to 300 people meeting setting.

If any of this makes sense I will be happy for the help since I am being asked to figure this out.

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