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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Tap Controller to Start Display

drew-k
Newcomer
Newcomer

Does anyone know how to change the background image of the screen that says "Tap Controller to Start?" The default is a shot of the Golden Gate bridge in the clouds. We've manage to change the display for Digital Signage but when there's a call starting, it changes to this image, which we'd like to change. Can't figure it out!

 

here is an image: https://postimg.cc/TKzXmcxn  

 

Thanks in advance!

3 REPLIES 3

LK_EXN
Community Champion | Zoom Partner
Community Champion | Zoom Partner

You can find it in Zoom Room Settings  >>  Rooms Profile  >>  Setup  >>  Background image for Zoom Room

It can be set to the same picture for all displays or set different picture for each of those displays individually.

 

LK_EXN_0-1702543390710.png

 

jswagler55
Newcomer
Newcomer

Is this still the case? I don't see a rooms profile tab. Does the admin account only have access to change this?

LK_EXN
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Yes, you need admin privileges to see Rooms Management tab. Normal users have access only to their own settings.

Though you don't even need full admin rights to manage those. Even special role with just "Zoom Rooms Management" permissions will be enough.
This one might help you:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060374