Poly Studio X30 built-in MIC

[oguerra64]

I have a Poly Studio X30 that was working fine a couple of weeks back. Now my iPad controller does not detect a mic. There is no microphone option. If i change the Studio X30 to device mode, I can connect a laptop use studio x30 mic and speakert then i open zoom workspace and it works fine. What could be causing the problem? 

[bstrelko]

Does the issue persist after you reboot the X30 in appliance mode? Have you tried manually pushing an older version of PVOS to the X30 to see if the issue is present there as well?

Please let us know which version of both PVOS and Zoom Rooms you're running on the X30.