cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to Join Teams Meeting. Stuck on loading screen.

Go to solution
NocturnalDC
Contributor II
Contributor II

‎2025-11-11 04:41 PM

Seeing this happen more and more in one of our rooms that utilizes a Poly Studio G62. Anyone else running into this issue/know how to permanently resolve?

4de7a59e-361a-4abe-98ea-5a18733482f6.jpg

 

 

Topics:
0 Likes
1 ACCEPTED SOLUTION

Go to solution
bstrelko
Community Champion | Customer
Community Champion | Customer

‎2025-12-10 08:44 PM

Hardware-specific issues are common with Direct Guest Join for Teams and Meet.

Please report the bug to both Zoom and Poly - they will each look to place blame on the other party and not address the issue (sometimes for months), but eventually, someone will work to resolve this.

View solution in original post

1 REPLY 1

Go to solution
bstrelko
Community Champion | Customer
Community Champion | Customer

‎2025-12-10 08:44 PM

Hardware-specific issues are common with Direct Guest Join for Teams and Meet.

Please report the bug to both Zoom and Poly - they will each look to place blame on the other party and not address the issue (sometimes for months), but eventually, someone will work to resolve this.