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Participants disappearing from recording

MichAimee31
Newcomer
Newcomer

‎2024-06-29 10:38 PM

After reviewing my recordings, I've noticed my participants (and host) seem to be disappearing when I enter screen share mode. It'll start out with a normal gallery view and then suddenly everyone vanishes. I'm currently using Zoom workplace in the basic version and have tried just about every setting that seems logical.

Does anyone know the way to solve this?

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