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Acknowledging a Package Pick-Up Within Delivery Management

blloyd
Explorer
Explorer

It seems that the only way for a recipient to acknowledge that they've picked up a package in Zoom’s Delivery Management system is through a designated kiosk. I don't want to spend money on a device just to perform this function. Is there no way for the user to indicate they picked up a package right in the app?

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

Yes, this is possible through the Zoom App for iOS, iPadOS, and Android (was not available for Android during beta, but should be now).

If memory serves, it's possible via the desktop clients as well.

Lots of configuration hoops to jump through on the back-end before you'll see this functionality - you'll need to confirm that all users who need to have access have access, assign to locations, etc.

View solution in original post

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Yes, this is possible through the Zoom App for iOS, iPadOS, and Android (was not available for Android during beta, but should be now).

If memory serves, it's possible via the desktop clients as well.

Lots of configuration hoops to jump through on the back-end before you'll see this functionality - you'll need to confirm that all users who need to have access have access, assign to locations, etc.