account inactive contact with admin

[M_Billy]

I've been using a Zoom phone for the last 5 Months and I've never faced any issues with it. An hour ago, that got suddenly stuck and saying, "Your phone is inactive, contact you're adding", as per Zoom, "Zoom Phone error 403: Your account is inactive" article "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069738", there could be an issue with PLAN, but I have the plan from last 4 months.

Any once kindly help me in this regard.

@zoom @Bri 

[Eliot]

hi @M_Billy 

check to make sure that your zoom phone calling such as us/canada unlimted calling is assigned your extension.

if the calling plan is assigned to your extension, please open a support ticket.

please see

Zoom Phone error 403: Your account is inactive

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[Truckmate]

SAME ISSUE, NOT WORKING LET ME KNOW WHAT TO DO