Zoom phone app and call queues

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The zoom app on my phone does not work well with call queues. When a call comes into the company's main line and is trasferred to the line I answer, if I have the zoom app enabled on my cell phone instead of answering via the Zoom workplace desktop, there are many issues, including call failure. I enabled Zoom app in my phone settings,and installed the app on my phone and update accordingly. Has anyone else had issues?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!