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difficulty setting up phone

NCH31
Newcomer
Newcomer

I am trying to set up my zoom phone account for my business. 

 

  • 1 user
  • When I call the number it goes directly to the greeting but does not allow me to answer or leave a voice mail. 
  • Is there anyone who can guide me through this process?  Happy to compensate for someone's time. 
  • I find the ticket system not effective. 

Thank you. 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @NCH31.

 

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

 

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @NCH31.

 

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

 

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Thank you. I appreciate your assistance.  

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @NCH31, if @Ray_Harwood's reply was helpful, don't forget to mark it as the accepted solution 🙂

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
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