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2025-02-18 12:05 PM
Hello @AuntSal,
You may have lost that contact in your contacts tab on your Zoom Workplace app. I would start by checking that contact and maybe editing the contact to ensure their email address remains in the contact information. I assume this is an integration with Zoom Phone and Hubspot so that Hubspot may be importing all of your Zoom contacts into its ecosystem. Let me know how I can help.