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Zoom Phone <> Zoho Desk

jay_acs
Newcomer
Newcomer

Are they any plans for a Zoom Phone / Zoho Desk Integration?    Click to call, view past calls, screen pops, etc would be super awesome.

8 REPLIES 8

Wes_Liu
Community Champion | Employee
Community Champion | Employee

Yes, there are plans for this integration targeting first quarter of 2022.

Regards,
Wes

Is there an update to this?

Marcel77
Newcomer
Newcomer

We are not into the 2nd quarter. Any updates?

now

jason-oneill
Newcomer
Newcomer

Hi everyone. We're able to help you now with this app - https://marketplace.zoho.com/app/crm/zoom-phone-for-zoho-crm. Here is some more detail -> https://livehelpnow.net/blog/zoom-phone-integration-zoho-crm/

I tried and this does not work for Zoho Desk, any updates on that? 

 

This is for CRM, nothing developed for Zoho Desk? 

This one is a third party integration - Zoho and Zoom have released a native one which links to Zoho Desk. I have this installed and it pushed call to Activities in Zoho Desk.

https://marketplace.zoho.com/app/crm/zoom-phone-for-zoho