Yealink T46U - reprogram/relocate softkeys

[Tawnytim]

When I'm in call, the hangup softkey is on another screen - very annoying as I use speakerphone nearly exclusively.   I read an article on how to change "features.cfg" as a means to remapping these softkeys, but that sounds like something which will be wiped out whenever a provisioning/phone update takes place.  Is there a better way to change the softkeys?

[Eliot · Accepted solution]

hi tawnytim,

when you want to hang up a speakerphone call, just press the speakerphone button.

the speakerphone button (usually located in the bottom-right corner of the phone).

please also see zoom's Quick start guide for Yealink T4/T5 series

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063169

yealink's quick start guide is attached.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[Sbrown3329]

Eliot, I agree with Twanytim, The softkeys should be in a different order. I have a customer that wants them rearranged. I have been through the admin manual and see where it can be completed, but when I move them, they stop working. Can you provide some clearer explanation on how to rearrange the soft keys and not just how to use them?

[Tawnytim]

Thanks!

[sparrow]

For parameter changes to any device that is registered to Zoom, you should be using a phone template and not make any configuration changes locally and as you experienced, every time it resyncs/provisions, those local changes are overwritten by Zoom.