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2024-08-12 07:09 AM
Hello,
I am trying to recover data from an old Zoom Phone plan that has now expired from a couple of years ago. Could someone please confirm what the default retention policy is with Zoom Phone had it not been changed?
I believe this information is here:
Phone System Management -> Company Info -> Policy
Thanks a lot
2024-08-25 02:23 PM
Welcome to the Zoom Community, @PinkFloyd123.
The current support article is here on setting the retention policy is here:
My understanding is that the default is Unlimited. However, if your plan was canceled, the data might no longer be retained.