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Zoom for Intune on iOS/Android. Zoom Social Sign in Issue

DuskLightt
Newcomer
Newcomer

Running into an issue trying to get Zoom setup to work with Intune. I have Zoom Workplace for Intune setup and the enterprise app setup for it as well. I also have an app protection policy setup that requires the use of a managed browser. The initial Zoom for Intune sign in appears to succeed without issue however it then asks for a second sign in. This sign in shows up as "Zoom Social Login" in Entra Logs. The issue is that this sign in tries to use Safari on iOS for the sign in which is not a managed app and fails the sign in due to the App Protection Policy. 

Has anyone else run into this and found a way past it without allowing sign in from any browser?

 

We did try changing the default browser, but that does not seem to change the sign in browser.

2 REPLIES 2

Robbb
Newcomer
Newcomer

Hi, did you get anywhere on this topic? I have the exact same thing, just deployed the above configuration and now hitting the same problem.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @Robbb! Please submit a ticket to our technical support team, including the device make and model, Zoom app version, operating system version, and any troubleshooting steps you’ve already taken.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?