Signal Status in Salesforce

[Zinedine51]

Hello,

We are receiving Inbound calls through Salesforce. Once the call is done, we have a record in the object "Zoom Call Log" created, including a signal status (You can see that in the screenshot enclosed).

My question would be here, does anyone know how this is triggered? I mean, how zoom differenciates status end, answered, missed, rejected.

Thank you 🙂 

[Eliot]

hi zinedine51,

these signal codes may be based on sip response codes.

RFC 3261 - SIP: Session Initiation Protocol (ietf.org)

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thanks,  eliot