Maintenance Notification: On September 17th, 2024, the Zoom Community will be down starting at 10:00pm PDT for up to 1 hour
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-09-24 11:34 AM
I am having two users (I have 4 total using Zoom Phone) who have difficulty transferring from User 1 to User 2.. They are in the same Shared Ling Group, have their time zones set but with working hours for the firm at 24/7, what else could be wrong? User 1 gets a "We're sorry, no one is available to take your call" message when trying to transfer to user 2.
I checked for working hours, unchecked the "Hide incoming calls while in a Zoom meeting" option in the desktop app, I've compared settings for user 2 and they are the same as every other user. What could be causing that error message?