About tdawg

tdawg · 2024-09-24 11:34 AM

I am having two users (I have 4 total using Zoom Phone) who have difficulty transferring from User 1 to User 2.. They are in the same Shared Ling Group, have their time zones set but with working hours for the firm at 24/7, what else could be wrong? ...

tdawg · 2024-05-22 04:39 PM

Hello! I have three users with Zoom Phone licenses but when a call is placed to the shared line number, it only rings one person. It should be ringing all three by default. I checked with the instructions to setup a shared line group and everything m...

tdawg · 2024-10-17 09:30 AM

User 2 has been working intermittently but again, it stopped any transfers from User 1 to User 2. Did a reinstall of the Zoom Workspace app (this time from the Microsoft Store). Testing again.

tdawg · 2024-09-30 04:04 PM

User is not set to DND, they are marked and showing as available. We will try the transfer from User 2 to User 1 tomorrow. Another odd thing, User 2 did not receive ANY calls today. They could not see any to the shared group all day today.

tdawg · 2024-09-10 10:47 AM

I am having two users who have difficulty transferring from User 1 to User 2.. They are in the same Shared Ling Group, have their time zones set but with working hours for the firm at 24/7, what else could be wrong? User 1 gets a "We're sorry, no one...

tdawg · 2024-06-05 12:04 AM

The new shared group is working for 2 of the three users, but it won't even ring the 3rd user. Almost seems as if her account isn't setup. I can't find any differences between a working account and the non-working acct. Any ideas on what I can check ...

tdawg · 2024-06-05 09:47 AM

We don't have any desk phones. It is just the zoom clients installed for both users. I will try to create a new group with the same settings. We had it working before with other users.

Communication

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Shared Line Group Transfer Not Working

Shared line Group Not Ringing Members

Re: Shared Line Group Transfer Not Working

Re: Shared Line Group Transfer Not Working

Re: Failed zoom phone transfer

Re: Shared line Group Not Ringing Members

Re: Shared line Group Not Ringing Members

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Shared Line Group Transfer Not Working

Shared line Group Not Ringing Members

Re: Shared Line Group Transfer Not Working

Re: Shared Line Group Transfer Not Working

Re: Failed zoom phone transfer

Re: Shared line Group Not Ringing Members

Re: Shared line Group Not Ringing Members