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SMS log

docrotz
Newcomer
Newcomer

‎2024-08-19 09:34 AM

On my list of sent SMS messages one of them has a ! in a red circle. What does that mean?

Thanks

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CosmicKitty
Zoom Employee
Zoom Employee

‎2024-08-19 11:55 AM

Hello @docrotz , the ! in a red circle means the message could not be sent and that could be several reasons. Please refer to this KB article to troubleshoot the error.

 https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057786

 

This will help you resolve the issue.

Thank you 😺