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Zoom AI Companion2024-04-12 10:08 AM
Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console. It presents a very usable list of users with their current presence. I'm having problems with users who has enabled calendar and contact integration. When they have a calendar item their status changes to "in meeting event." For users who schedule tasks for themselves that doesn't necessarily mean they are unavailable to take phone calls. When a user has a calendar item and locks their PC their status remains "in meeting event" rather than updating to Away because the PC was locked.
This makes using the Zoom Assistant as a receptionist console pretty difficult. Any thoughts/suggestions?