cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Phones have been down an hour

srcsm
Newcomer
Newcomer

There's a phone outage and there's been no communication

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @srcsm there appears to be a Zoom incident reported at https://status.zoom.us/ for the Zoom Phone - North Americas with Degraded Performance.

 

Please monitor Zoom Service Status and click the 'subscribe to updates' button for future updates on this incident.

 

Let us know if you continue to have problems once this has been resolved. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @srcsm this seems to be resolved according to https://status.zoom.us/ - let me know if you're still facing issues! 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!