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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Phone tab not appearing on desktop

Moazam
Explorer
Explorer

I am unable to access my zoom phone tab from my desktop, its basically not showing up there and I'm making calls through mobile, I have tried signing out and logging back too for multiple times but still facing the same issue

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi moazam,

 

i suggest using cleanzoom to completely uninstall zoom workplace and then re-install.

 

Uninstalling and reinstalling the Zoom application

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi moazam,

 

i suggest using cleanzoom to completely uninstall zoom workplace and then re-install.

 

Uninstalling and reinstalling the Zoom application

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot