cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

On Hold Ring Back?

Belshire
Explorer
Explorer

I see there's an option for PARKED CALLS to Ring back to the caller after a timeout, but I don't see any option for calls on regular HOLD, or at least some sort of alert that a call has been on hold for a while. Is that an option? 

1 REPLY 1

FORE-Craig
Expert
Expert

Hi Belshire,

 

Presently, there are not any options in Zoom Phone for Calls Placed on Hold similar to the Expiration Period and Disposition for Parked Calls. A call will remain on hold indefinitely. 

 

This is definitely a great enhancement request, in my opinion. You can submit the idea at zoom.us/feed.

 

I hope this helps!

Craig

 

If this answered your questions, please mark it as the solution so that others will know it has been resolved. Thanks!

Craig