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On Hold Ring Back?

Belshire
Explorer
Explorer

I see there's an option for PARKED CALLS to Ring back to the caller after a timeout, but I don't see any option for calls on regular HOLD, or at least some sort of alert that a call has been on hold for a while. Is that an option? 

1 REPLY 1

FORE-Craig
Community Champion | Customer
Community Champion | Customer

Hi Belshire,

 

Presently, there are not any options in Zoom Phone for Calls Placed on Hold similar to the Expiration Period and Disposition for Parked Calls. A call will remain on hold indefinitely. 

 

This is definitely a great enhancement request, in my opinion. You can submit the idea at zoom.us/feed.

 

I hope this helps!

Craig

 

If this answered your questions, please mark it as the solution so that others will know it has been resolved. Thanks!

Craig