cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Need Zoom voice server URLs so we measure MOS, Loss, Latency, Jitter

ESSSolArch
New Member
New Member

Hello!

 

We have Meraki stacks at all of our locations. We also use Zoom phone at those locations. We want to set up VoIP Health and Insights in the Meraki dashboard so we can measure the health of Zoom's VoIP servers. VoIP Health allows us to generate metrics on MOS, Loss, Latency, and Jitter at each one of our stores so we can have more visibility into issues at our locations, if any. 

 

Does anyone know the specific URLs that the Zoom phone system hits for SIP and RTP? Zoom's firewall rules point to *.zoom.us which isn't specific. Thank you!

1 REPLY 1

sparrow
Community Champion | Customer
Community Champion | Customer

Why not use the Zoom dashboard for these analytics? It has all the same data points?