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License required for Call Queue Alert Notifications

sparrow
Community Champion | Customer
Community Champion | Customer

‎2022-01-19 11:44 AM

Just wanted to share since the December release notes did not mention needing a Pro Pack license for this feature. If you are trying to enable this feature, you need at least one pro pack license account wide for it to work.

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-10 06:11 AM

@sparrow , this is true as a Call Queue power user needs a power pack license to have more control on the call queue.

 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

Cheers!
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-29 07:39 AM

Hi @sparrow, was IP-Man able to resolve your discussion? If so, great! Just don't forget to click the Accept as Solution button below.

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