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Jabra use button to hang up call

comgui
Explorer
Explorer

Hi

 

very strange support from Zoom phone ... 

following this documentation we can use the jabra headset button to answser a call or mute but it will not support to hangup "

  • You can't use buttons on these devices to end a meeting or hang up a Zoom Phone call."

... is someone know why ... ?? 🙂

 

https://support.zoom.us/hc/en-us/articles/360026690212-Supported-USB-HID-devices-for-the-Zoom-deskto...

thanks 

1 REPLY 1

SmithNIC
Newcomer
Newcomer

I would really like to understand this as well. 

The lack of basic call functionality on a headset is huge shortcoming of Zoom Phone.

My call center staff are pretty pissed about it.