Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2024-05-07 07:00 AM
The Poly Rove 40 is listed as a Zoom approved device but it is not listed in the Poly model drop down in Phones & Devices. Do I need a base station to make this work? How to I provision this device and assign a number?
2024-05-08 06:31 AM
Hello @Doug_B_CAH
Yes, you absolutely need a Base Station: The Poly Rove Series (20, 30, 40) are the Handsets for a Cell/Base based DECT Wireless phones solution, they don't work stand-alone but paired with a Poly Rove Bases Series ( B1, B2, B4) which is actually the device(s) you need to register with Zoom Phone (look for Poly Rove-1, Poly Rove-2, Poly Rove-4).
Look at the following like for more information: https://www.hp.com/us-en/poly/phones/wireless-phone-solutions.html
So the process will be something like:
- Register your Rove Handset(s) into the Rove Base(s): Check this YouTube video (https://www.youtube.com/watch?v=2QoIO98GC4M) or HP/Ploy Documentation for more details.
- Register your Rove Base(s) into the Zoom (i.e. Assited Provisioning):
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064115