Forward incoming calls to an external number

[Josuk]

Does Zoom record a list of calls forwad/redirected to external numbers?

Can the administrator search for a history of calls made forward to an external number?

Is this possible?

If possible, how to do it?

[aileenfelix]

Hi Josuk - The Zoom Phone logs page (also known as call logs) displays a record of all inbound and outbound calls that involve phone users in the account. As an Admin, it can be accessed under Phone System Management > Logs. You can filter data by date, direction (inbound or outbound), site, call type, department or cost center. Here's the support article that details Zoom Phone Logs: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069950#mcetoc_1i56f2vbi13g