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Details on Invoice

CNN49
Newcomer
Newcomer

‎2024-05-08 10:35 AM

How do I get the details of the monthly charges on my invoice?  I'm wondering why it's going up each month.  The invoice does not show.  I can't find an article to help.   It's a loop of the same articles that don't answer the question.  The Chat did not help.   Can't I email someone or speak to someone live?  I need an answer sooner than later.

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-05-10 10:01 AM

hi cnn49,

 

For phone detail, please refer to your telephony report.  Go to zoom portal->admin->Account Management->Reports->Usage Reports->Phone System->Charge at the top of the page.

 

For invoice detail, go to zoom portal->admin->account management->billing->invoice history->print->charge details.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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