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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cannot receive incoming calls.

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Kuba5519
Explorer
Explorer

‎2023-01-24 05:26 PM

New customer. Single line. I wanted to have all incoming calls ring on my phone and not go through the auto attendant. Finally figured out how to unassign the company number from the auto attendant to myself. In the process I have somehow caused my number to not be able to receive calls from the outside. If I call the number I get a message that call cannot be completed as dialed.

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Kuba5519
Explorer
Explorer

‎2023-01-25 05:06 AM

Was able to fix by reassigning the package to myself.

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enielsen
Creator I
Creator I

‎2023-01-24 06:50 PM

Do the Zoom portal call logs show the call reaching Zoom?

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Kuba5519
Explorer
Explorer

‎2023-01-25 05:06 AM

Was able to fix by reassigning the package to myself.

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