About jaron

jaron · 2025-06-20 04:47 PM

What I believe you're seeing is ANI vs CNAM being displayed. I'm not entirely sure why Zoom does this, but I've noticed this in my tenant as well and haven't found any way to change it to a consistent experience. For the moment, there is no solution....

jaron · 2025-06-20 04:45 PM

Here is the developers documentation for Zoom Phone: https://developers.zoom.us/docs/phone If this helped, please consider marking it as the solution. 

jaron · 2025-06-20 04:43 PM

Do you have the Zoom Power Pack? If so, you can enable the Zoom Phone Assistant, which is a very nice Zoom Phone tool that docks to the side of your screen and hides out of the way when you have no calls. But when you have incoming calls, it pops out...

jaron · 2025-06-20 04:37 PM

Honestly, I would never recommend VDI, especially for VDI to VDI calls. You're sending your audio across the internet to another computer, which then relays that audio across the internet to Zoom, which then relays that audio across the internet or P...

jaron · 2025-06-20 04:34 PM

One thing to note about Cisco phones. Traditionally they come in two flavors. Enterprise firmware (Specific to CUCM) or MPP (Multiplatform Phone) firmware (aka 3rd Party Call Control, or 3PCC, firmware). If you buy a Cisco phone, make sure you buy th...

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