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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Can't send or receive SMS

senyzspalding
Newcomer
Newcomer

‎2025-04-02 05:42 AM - edited ‎2025-04-02 05:45 AM

We have been using SMS for over a year, maybe close to two years, and never had a problem.  But just starting today, nobody can receive or send SMS messages on their Zoom lines.   Did something change in the last few days to prevent this from working.

 

I Do have an active 10DLC campaign for all my numbers.

 

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2025-04-08 06:50 PM

hi @senyzspalding 

 

suggest you open a suport ticket.

 

thanks,  eliot

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