Call log analytics

[wittech1]

Is there a way to check the call throughput (inbound and outbound) per licensed user on Zoom?

[arina_k]

Hi @wittech1 , you can try this solution: https://marketplace.zoom.us/apps/vaH1WRR9T_C0cqXKubDLMg

It provides detailed call analytics at the user level and other performance metrics. It also comes with free Zoom Phone templates that already include all the necessary tables, so you can quickly break down call activity per user without having to build the reports yourself.

The data pulls automatically and updates daily.