Assign Phone Package - No Data

[SurePoint]

When trying to assign a phone package to a common area room, I am unable to do it.  It requires you to assign a package, of which I should have plenty of licenses for, and when I click the drop-down, it is blank and says "No Data".

[Eliot]

hi surepoint,

please see

Managing Common Areas (New Common Area Experience)

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059154

i tried the instructions and they worked for me.  generally with respect to calling plans/package, no data means no available paid calling plan/package.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[SurePoint]

Sadly that's not the case.  I have plenty of additional licenses.