cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Automatically Save Zoom Phone Recordings

HLevt
Newcomer
Newcomer

Hello!

 

I need help figuring out how to set up our zoom phone system to automatically save all the phone recordings to our Dropbox. We have this set up for our zoom video meetings, but I cannot seem to find any support on how to get it set up for phones. It is way too time consuming to manually download every recording. Thanks in advance for your help!

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @HLevt.

 

Globally this setting is enabled here:

Ray_Harwood_0-1720390554230.png

Be sure to select the Recording tab at the top:

Ray_Harwood_0-1720390755716.png

 

The example shows the LOCK icon as "unlocked", and if you want to enforce recording for all users, you should LOCK the lock.  If left unlocked, it's enabled for new phone users by default, but they can disable it, at the user level.


Ray -- check out the GoodClix website or the Z-SPAN website.