Adding Favorites/Buddies to Poly Edge E 100 desk phones

[Gray_McQueen]

Hello,

We recently had an office order the Poly Edge E 100 desk phones. They are trying to add their coworkers to the directory. Its showing the directory to be blank. Is there a setting that needs to be changed on the phone or on the website? If so can someone please provide a step by step process for me.

[Gray_McQueen]

Is there any way to preload a directory onto the desk phone? 

[sparrow]

Users can login into their Zoom account and personal => person contacts. You can create contacts that sync with your phone/zoom app. You also have the option of bulk adding by using a CSV file.